Shipping Policy

Thank you for shopping with MAYAURA. We are committed to delivering your order safely and promptly.

Order Processing

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

West Malaysia: 2–5 business days
East Malaysia: 5–10 business days
International shipping (if available): Delivery times vary by destination.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and the shipping method selected.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Delivery Delays

Delivery times may be affected by weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Incorrect Address

Please ensure that your shipping address is accurate. MAYAURA is not responsible for delays or additional charges caused by incorrect or incomplete addresses.